Shipping policy

We aim to process and deliver customer orders in a reliable and timely manner.

Order Processing

Orders are generally processed within:

1–2 business days

after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next available business day.

Estimated Delivery

Standard delivery generally takes approximately:

3–7 business days after processing.

Delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control.

Shipping Charges

Applicable shipping charges will be calculated and displayed during checkout.

If free shipping is available, applicable minimum purchase requirements or other conditions will be displayed on our website.

Tracking Information

When tracking information is available, customers will receive tracking details after their order has shipped.

Please allow reasonable time for the carrier's tracking system to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you discover an error in your shipping information, please contact customer service as soon as possible.

We cannot guarantee that shipping information can be changed after an order has entered fulfillment.

Delivery Delays

Unexpected shipping delays may occur due to carrier operations, severe weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.